Frequently Asked Questions

The Town of Vail and Vail Resorts operate a centralized database for lost and found items in Vail and on Vail Mountain. The online retrieval system is supported by Chargerback, a web-based database that matches lost and found items and ships the property back to its owners if the item isn’t immediately recovered on site. The Vail Police Department is the central repository for items found in Vail. This would cover anything lost in the Village or at the base of the mountain area. Vail Resorts Lost & Found stores everything found on the mountain. Vail Police Department Lost & Found: 970-479-2210 Vail Resorts Lost & Found: 970-754-3059

Vail Village and Lionshead Parking sturctures offer free summer parking. Please note that there will be a $25 overnight fee for vehicles parked in the structures between 4 a.m. and 5 a.m. applicable end of May through early Oct. The public parking garage at Solaris, 141 E. Meadow Dr., offers paid parking and is privately operated. Learn more: https://www.vailgov.com/parking/summer

Yes, parking is free in the Vail Village and Lionshead parking structures from 3pm to 3am during the Winter.

There are Free Charging Stations in Parking Garages. Main Vail Parking Structure  Level 1 – Southeast end of the structure, one charging station  Level 2 – Driving up the ramp from Level 1, middle of the structure, three charging stations  Level 3 – West of the structure next to the pedestrian exit, one charging station Lionshead Parking Structure  Level 1 – Southeast end of the structure, one charging station

Vail Village parking structure: Maximum length 19′ | Maximum height 7′ 2″ Lionshead parking structure: Maximum length 19′ | Maximum height 7′

Whether you’re here for skiing or riding, shopping or dining, or to enjoy Vail’s nightlife, choose the parking option that’s right for you. Visit vaileventparking.com

The Vail Police Department issues handicap parking permits at the front counter Monday through Saturday from 7:30am to 5:30pm. The permits can be used only within the Town of Vail. If you need a statewide permit, please contact any Colorado Department of Motor Vehicles Department.

Free RV parking is available during the summer in the surface lot adjacent to the Lionshead Parking Structure entrance at 395 S. Frontage Road. RV parking permits are free for a maximum of 3 days and must be visible in your windshield. Space is limited to first-come, first-served. For permits, please see the parking attendant in the booth at the entrance to the Lionshead parking structure. Town of Vail Parking 970-479-2445. Overflow RV parking is available on the North Frontage Road in West Vail in front of Fire Station #3. Please note: There is no overnight camping allowed in Vail. The nearby Gore Creek Campground offers campsites for RVs 35 feet or smaller.

There are important numbers you can call to obtain information about the pass closure and information relating to your travels. IMPORTANT PHONE NUMBERS Road Conditions: 970-479-2226, 303-639-1111, 1-877-315-ROAD Statewide: 511 Lodging and Local Info: 970-479-1304 or 970-479-1385 Emergency Shelter: 970-926-3704 or 970-471-3704 Please do not call 911 for pass closure or road condition information

Dogs are a big part of the mountain lifestyle and are considered a member of the family by many. When you’re out enjoying Vail, please remember to control your dog. Within the Town of Vail, dogs must be on a leash in Vail Village, Lionshead Mall, on all bike paths and in all the town parks except for Bighorn and Stephens parks. Both Bighorn and Stephens parks are dog friendly parks and dogs may be off their leash and controlled by voice command, with the exception of the playground areas. Remember to always clean up after your dog. Dog waste left in the environment transmits bacteria such as E. coli into Gore Creek. Pet pickup bags are provided throughout town for your convenience, but never leave home without one! Also, never leave a dog left unattended, especially inside a vehicle. During the warmer months, that temperature can rapidly increase threatening the health and safety of your animal. Even with the windows down, the temperature can be up to 20 degrees hotter than the outside. Please leave your pet at home rather than risk a dangerous and regrettable circumstance.

Looking to bring your pet to Vail with you? Here are our pet friendly locations. PROPERTIES INCLUDE: Evergreen Lodge, Four Seasons Resort & Residences, Grand Hyatt, Highline Vail, Lift House Lodge, Mountain Haus Lodge, The Arabelle at Vail Square, The Lodge at Vail, The Sebastian Vail, Tivoli Lodge, Vail Mountain Lodge and Spa, Antlers at Vail. Note that some properties have a pet size limit and some charge an extra fee.

Gore Creek Camp Ground in East Vail. From the west: Travel east on I-70 to Exit 180 for East Vail. Turn right and follow the south frontage road (Bighorn Road) east to the road closure gate at about 2 miles. The campground is on the left just before the gate. From the east: Travel west on I-70 to Exit 180 for East Vail. Turn left and follow the south frontage road (Bighorn Road) east to the road closure gate at about 2 miles. The campground is on the left just before the gate. Facilities: The campground offers 16 back-in sites, eight walk-in tent sites; number 18 is a fully accessible tent site, four handicapped accessible bathrooms and bear-resistant food lockers. Parking spurs for campsites are up to 35 feet long. RVs longer than this would not fit in this campground.

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